Chaz Edward Local Marketing

We understand that customers rely heavily on online reviews when choosing local businesses, which makes reputation management essential to staying competitive. Our service ensures that reviews are monitored daily and responded to thoughtfully within 48 hours by real people who understand your brand voice. This consistent engagement helps reinforce credibility and shows prospective customers that your business values feedback. We also help grow positive reviews through automated email and SMS campaigns designed to reach customers at the ideal moment. QR review cards and on-site prompts make it easy for customers to leave feedback, while website widgets display real reviews where they can influence decisions most effectively. If false, harmful, or misleading reviews appear, we assist with dispute efforts that protect your online image. With detailed monthly reporting, you gain clear visibility into review growth, sentiment shifts, and overall reputation performance. By managing feedback strategically, we help turn customer experiences into trust signals that support long-term growth. Join the conversation and highlight your commitment to quality using #reputationmanagement across you