Cugic - Live Chat Software

Cugic provides detailed reports that helps the support team to acquire customer satisfaction levels, and proactively anticipate major to minor problems in order to take relevant action. The core purpose of the analytics details is to see if the budget is on track the level of customer service is at its best at all times.

Furthermore, the tool also seamlessly integrates well with all the major social media platforms including Facebook, Twitter, etc. The helps the support professional to connect with the a