Global institute of Professional Management certification

GIPMC is a leading international certification body dedicated to empowering professionals with industry-relevant skills and globally recognized credentials. With a strong focus on career development, GIPMC designs practical, job-ready programs that align with modern workplace demands across customer service, management, and business operations.

One of GIPMC’s most in-demand programs is the Contact Center Associate Certification, created to prepare individuals for success in today’s fast-paced customer support and call center environments. This certification equips learners with essential communication skills, customer handling techniques, problem-solving strategies, and professional workplace ethics needed to thrive in contact centers worldwide.